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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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Instant Car Fix did a great job all around. Quick and easy communication to set up an appointment. The mechanic finished the job right on schedule with no issues. Great experience at a fair price. I highly recommend.

Star Star Star Star Star

Wonderful. I can't speak anymore highly of him. He explained everything he did, was polite and respectful. He went above and beyond. I recommend him to anyone. I'm so thankful He was able to fix my AC. I didn't realize just how insufficiently it was until I felt cool air. Thank you again

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Honest people is what I want to say. I got a quote from dealership of couple thousand dollars. They suggested brakes, thermostat, control arm, serpentine belt on a car with just 40K miles on it. I got the car back and asked for instant car fix folks to estimate for all the OEM parts and labor. They came in way low in price. So i was very happy but still not sure about the service since this is new company. On the appointment date They came in with certified mechanic, he looked at brakes and said it still is at 8mm (vs 1 mm which dealership said). Thermostat is working perfectly fine, when I asked him to check control arm bushing, the mechanic was almost laughing. Guess what, they didn’t have to fix anything. The car was ok and more importantly these guys are super honest. They could have changed everything and charged me couple thousand bucks but were happy with just diagnosis fee. Can you believe these kind of honest company exists in marketplace. On the other hand I feel like suing the dealer.

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This was an amazing experience. I called the company and they were able to send out a technician the very next morning. Mike showed up, diagnosed, and fixed the problem within 20 minutes. He was courteous and professional. Not only that, the charge was very similar to what I would’ve paid, if not less, had it brought it into the dealership

Star Star Star Star Star

Instant Car Fix really came through for me. I had a pre-purchase inspection done on a BMW out of state, and Orlando was the one who helped me set everything up. He was patient, communicative, and made the whole process smooth. The mechanic showed up on time, did a full inspection, test drive, sent pictures, and gave me the honest breakdown I needed. Super clutch. If you’re buying a used car and want peace of mind, definitely recommend Instant Car Fix — and shoutout to Orlando for the great service.

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Instant Car Fix made car repair surprisingly easy. The technician was polite, professional, and clearly experienced. He checked the problem thoroughly and explained the repair process step by step. I liked that nothing felt rushed and there was no pressure at all. The work was done cleanly and efficiently. This kind of service really saves time and removes the usual stress of car repairs.

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Spencer was able to come out to me in the middle of nowhere on Fourth of July and despite my car being extra difficult (improper service from a previous mechanic) he stayed until the job was done. Super friendly and knowledgeable, I really appreciated his work and would definitely recommend his services to anyone having car troubles.

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Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Star Star Star Star Star

Sergio did an outstanding job replacing my brake pads and rotors. He was knowledgeable, efficient, and kept me informed throughout the process. My brakes are now working perfectly, and the service was top-notch. Highly recommend Sergio for any automotive needs!

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Acura

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Alfa Romeo

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Buick

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Cadillac

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Chrysler

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Dodge

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Genesis

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Hyundai

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Infiniti

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Kia

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Mercedes Benz

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Mitsubishi

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Oldsmobile

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Pontiac

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Suzuki

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