Brake pads & Rotors specials:

BRAKES10

Frequently Asked Questions

What types of services do you provide for fleet vehicles?

We offer a comprehensive range of repair and maintenance services, including oil changes, brakes, tire replacement, diagnostics, and engine repairs, all designed to meet the needs of fleet operations.

Where are the services performed?

All services are performed on-site at your designated location. Our mobile service approach eliminates the need for towing or transporting vehicles, saving you time and minimizing fleet downtime.

How quickly can you respond to service requests?

We aim to provide prompt service, including priority options for urgent repairs. Our mobile technicians can often be dispatched quickly, helping to ensure minimal disruption to your operations.

What are the payment terms for fleet accounts?

Payment terms are customizable to align with your business requirements. We offer monthly invoicing, and payments are typically due within [X days] of service completion.

Do you offer any warranty on services?

Yes, we provide a 12-month or 12,000-mile warranty on parts and labor for all repairs, ensuring quality and reliability for your fleet.

Can you set up regular preventive maintenance for my fleet?

Absolutely! We can establish a preventive maintenance schedule tailored to your fleet’s needs, helping to avoid unexpected repairs and prolong vehicle lifespan.

How do you handle emergencies or unexpected repairs?

We offer emergency services and priority response for urgent repairs to help keep your fleet up and running. Contact us anytime, and we’ll prioritize getting a technician to your location quickly.

Are real-time service updates available?

Yes, you’ll receive updates throughout the service process. Our team ensures clear communication from start to finish, so you’re always informed about repair progress and timing.

What are the additional costs for special parts or requests?

We provide a detailed estimate before starting any work. If additional parts or specialized repairs are needed, we will communicate costs in advance for approval, ensuring transparency.

How do you ensure confidentiality and protect our data?

We adhere to strict confidentiality and data security practices. We maintain secure systems to protect fleet and business information, as well as non-disclosure agreements that prioritize the privacy of our customers.