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Privacy Policy for Fleet Services

Table of Content
  • Information Collection, Use and Sharing
  • Fleet Data Collection
  • Mobile App Data Collection
  • Geolocation Data Collection
  • Device Information Collection
  • Communication and Notifications
  • Disclosure to Outside Parties
  • Use of Cookies
  • Data Security and Confidentiality
  • Changes to Privacy Policy
Information Collection, Use and Sharing

We are the sole owners of the information collected via this website, social media platforms, mobile applications, and through other interactions with our customers (e.g., in person, by phone, or via email). Information is gathered voluntarily and is used to fulfill service requests, respond to inquiries, and provide tailored fleet maintenance services. We do not sell or rent customer information to any third parties.

Fleet Data Collection

Fleet-specific data, such as vehicle maintenance history, diagnostics, and service records, is collected to enhance service quality and manage records. This information is strictly used for fleet service improvements, reporting, and record-keeping.

Mobile App Data Collection

When using our mobile applications, certain data may be collected with permission. This includes:

  • Access to fleet service history
  • Data on app usage and interactions
Geolocation Data Collection

With user permission, we may collect location data to coordinate on-site services efficiently. Location data helps our technicians reach fleet vehicles promptly and allows for real-time service tracking.

Device Information Collection

We may automatically collect device information, such as device model, operating system, and unique identifiers, to enhance app performance and improve user experience. Data related to connectivity and platform compatibility may also be gathered.

Communication and Notifications

To streamline service notifications, we may send push notifications, email updates, or SMS messages. By opting in, users agree to receive updates on service progress, reminders, and maintenance notifications. To disable notifications, users can adjust settings in their app or device.

Disclosure to Outside Parties

We do not disclose personally identifiable information to third parties, except with trusted service providers who assist us in operating Instant Car Fix, managing fleet services, or meeting legal requirements. Our partners are required to keep information confidential. Information disclosure is limited to cases where necessary for operational or legal reasons.

Use of Cookies

Cookies are used to improve site functionality and provide better service experiences. Cookies collect information like site usage, preferences, and interaction data, helping us enhance site performance. Users can manage cookie settings through their browser preferences.

Data Security and Confidentiality

All data is stored securely and managed with confidentiality. Access to information is limited to authorized personnel for purposes directly related to servicing fleet accounts.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed. Fleet customers will be notified of any substantial changes. For questions, please contact us at contact@instantcarfix.com.