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Instant Car Fix provided a very professional experience. The mechanic arrived on schedule and did a careful inspection before starting any work. He explained the issue clearly and handled the repair with attention to detail. I appreciated that he tested everything thoroughly afterward. Being able to get this done at home saved me time and effort.

I am so grateful for this company and their fabulous staff and excellent customer service. I will give them 1 million stars. I will definitely call and hire them again. The mechanic that arrived was extremely professional and fast in doing the repairs that were necessary. 🌟🌟🌟🌟🌟🌟🌟🌟🤗 this company is the best if you need a mobile mechanic, definitely call them!! 🌟🌟🌟🌟🌟🌟🌟🤗 🚙

Had the most amazing experience this morning, one that I could only wish everyone could experience when working with an auto repair shop. The customer service is top notch here at Instant Car fixed and it starts when calling the place.They were able to get me in very quickly, I came here to get my brakes replaced and for an oil change. This place is great and has won me over as a new customer. Thank you for creating such an amazing environment for your customers

Jose' was very professional, Knowledgeable and nice! He put in a new starter in my car and it is fixed and running. Great service! Easy to navigate the website and place and order for what you need and also pick your own date and time for the mechanic to come. I will definitely use them again!

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

I had a really positive experience with Instant Car Fix. The mechanic arrived right on time and took a careful look at my car before doing anything. He explained the issue clearly and answered all my questions without rushing. The repair was done neatly and professionally, and he made sure everything was working properly before leaving. Having the service done at home saved me so much time. This kind of convenience and care really stands out.

I’m so happy with my experience. The mechanic was prompt, polite, and very professional. He finished the job quickly and made sure everything was working perfectly. The whole process was easy, fast, and completely stress-free.

I’ve used them twice and in every instance they’ve been awesome. The mechanic has been nothing but professional and always had a solution. No games or gimmicks just problem and solution. Price is straightforward. It works!!! Highly recommended!!!

I’m terrible with names so I can’t remember who it was, it I just had someone out here fixing my husbands car. He was able to confirm the battery was bad, and managed to fix it. Over the four other mechanics I tried to get a hold of, this is the only place that actually answered and took care of the issue. Will use again if one of the cars fails to start