Locations we Service?

THANK YOU SERGIO!!!! I APPRECIATE U AND I THINK YOU DID AN AMAZING JOB AND A VERY NICE AND KIND PERSON!!! U ARE AN ASSET TO THE INSTA FIX TEAM!!! ANY FURTHER SERVICES I NEED WILL HOPEFULLY GO STRAIGHT TO U !!! LOOK FORWARD TO WORKING WITH U AGAIN!!! TRUST ITS WORTH UR TIME AND MONEY AS THIS WAS A GREAT EXPERIENCE!!! 🙏 WILL RECOMMEND

Instant Car Fix is honestly one of the best discoveries I’ve made. I’ve always dreaded taking my car to the shop because it eats up my whole day, but this service changed everything. The mechanic arrived at my home exactly when scheduled, was very respectful, and explained what needed to be done before starting. He worked efficiently, double-checked everything afterward, and made sure I was happy with the result. My car runs perfectly now, and I didn’t even have to leave my driveway.

This service made car repair much less intimidating. The technician arrived prepared and took the time to answer my questions before starting the repair. He worked steadily and made sure the problem was fully resolved. I liked that there was no pressure and no unnecessary extras. The whole process felt transparent and easy. Having this level of service at home was a big relief.

Very professional,very nice and polite . Wendell was the nice gentlemans name .he was a few minutes early he took his time explained everything in a way that was not complicated straight forward very nice young man thank you Wendell again

I booked this service with less than 24 hours notice, and true to their promise, they delivered with no delay. I live in another state, so I sent them to visit a cargo van I was interested in near DC. I was told by the seller the transmission had a "kick", so I asked them to pay close attention to it. The mechanic they sent, Lee, did a full inspection and took the extra time to give me a call and walk me through his observations on the overall condition of the vehicle, including the engine and the transmission, and the work that I'll likely have to put into it. They gave me enough info to negotiate with the seller and not overpay for the van. Would use them again 100%.

Quick and easy experience. Loved that I didn’t have to leave my home. Scheduled late on a Wednesday for the next day. Had to wait for the parts to be delivered so my service was delayed a few hours (my fault for scheduling so late) but the company had great communication and updated me with an eta. Will be using again.

Gary was very responsive to my emails and set the schedule up quickly. Tom, the mechanic was free a day earlier and came on out. He was able to pinpoint the battery drain and fix the problem within the two to three hours we discussed. Overall, it was a really good experience and I would recommend them to anyone looking for a mobile mechanic.

I was in a bind when my car wouldn't start before an important meeting. The mobile mechanic arrived within an hour, quickly diagnosed a dead battery, and replaced it on the spot. The convenience and prompt service were lifesavers!

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.