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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
Star Star Star Star Star

Driver showed up during time window…once arrived he explained the whole process and took pictures along the way. Once the job was complete he mentioned the details of the completed work and showed me the like new wheel rim. The quality was excellent and it was a fair price. I would use the service again and recommend their work to others.

Star Star Star Star Star

Couldn’t have had a better experience. They offered amazing prices and they showed up on time. They got right to work, they were extremely friendly. And they even worked with me to get the correct parts for an issue that was unrelated. My mechanic bent over backwards to ensure that I had the best experience and I have Zero complaints.

Star Star Star Star Star

We just used Instant Car Fix for the first time & couldn’t be happier. Cedric was our mechanic & was polite, professional & did a fantastic job replacing brake pads on my Kia. Will for sure be using again in the future! Thank you Cedric!!

Star Star Star Star Star

This company was great to work with! I was able to book an appointment for the very next day at a time that was convenient for me! The mechanic was very professional and thorough! He answered my questions without talking down to me! I've had a couple bad experiences with mechanics telling me I needed work done that I didn't really need, so it was nice to deal with someone who didn't do that! I look forward to working with them again!

Star Star Star Star Star

What a great find! My brakes went bad on vacation in Maryland and I was so happy to find Instant Car Fix. They came over the next morning, as promised, and fixed the problem in under an hour. Thank you!!

Star Star Star Star Star

I have used instant carfix to address some of the pressing issues with my van. I was impressed with the experience I had. Prompt responses : Helped a lot in scheduling as per my varied needs. User friendly service: both mechanic, customer representative were courteous and didn’t upsell anything to me. Quality: Well defined set of services and upfront pricing made my experience hassle free. They didn’t upsell anything. Mechanic identified the root issue with my timing belt and did an excellent repair work. Overall excellent experience on quality, comfort and competitive pricing! Keep up the good work!

Star Star Star Star Star

Replaced brake pads and rotors on my 2013 Chevy Equinox. I am traveling to attend a wedding in Virginia and drove from Chicago. Having car problem in Northern Virginia where I don’t know anyone. RJ was very friendly and helped me fix my car promptly with very reasonable price. Mechanic came to my hotel and changed the brake pads and rotors on my rear wheels. This was very convenient and so easy. Thanks for the help.

Star Star Star Star Star

Mr Andre, come in a timely fashion. Checked out my car. Test drove it to make sure what sound he heard was sufficient. Talk everything over with me. And I appreciated everything he did. Next call I would highly recommend Mr Andre to be my mechanic on hand. Thank you.

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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Cars we service

BMW car

BMW

Cadillac car

Cadillac

Chevrolet car

Chevrolet

Genesis car

Genesis

Geo car

Geo

Honda car

Honda

Infiniti car

Infiniti

Jeep car

Jeep

Mazda car

Mazda

Mercury car

Mercury

Oldsmobile car

Oldsmobile

Pontiac car

Pontiac

Ram car

Ram

Saab car

Saab

Saturn car

Saturn

Volkswagen car

Volkswagen

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