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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
Star Star Star Star Star

I am so grateful for this company and their fabulous staff and excellent customer service. I will give them 1 million stars. I will definitely call and hire them again. The mechanic that arrived was extremely professional and fast in doing the repairs that were necessary. 🌟🌟🌟🌟🌟🌟🌟🌟🤗 this company is the best if you need a mobile mechanic, definitely call them!! 🌟🌟🌟🌟🌟🌟🌟🤗 🚙

Star Star Star Star Star

Mechanic showed up on time, and he was very courteous and knowledgeable. He was able to put a fuel system together when someone else had taken in apart. I recommend this company for any mobile mechanic work you might need!

Star Star Star Star Star

This was my first time using Instant Car Fix, and it definitely won’t be my last. The entire process was so smooth. The mechanic arrived on time, diagnosed the issue quickly, and fixed it without any problems. He was very respectful and took the time to explain what he was doing. It felt good to have someone knowledgeable and trustworthy working on my car.

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Star Star Star Star Star

Mr Andre, come in a timely fashion. Checked out my car. Test drove it to make sure what sound he heard was sufficient. Talk everything over with me. And I appreciated everything he did. Next call I would highly recommend Mr Andre to be my mechanic on hand. Thank you.

Star Star Star Star Star

Sergio was great and extremely helpful. He assessed my vehicle and gave me a thorough explanation of everything that needs to be fixed, and told me what was alright. He was very easy to work with - ask for him!

Star Star Star Star Star

When my car wouldn't start in my garage, I scheduled an appointment with Instant Car Fix to have my battery replaced. On the day of my appointment, Rashad called me to inform me that my vehicle has a non-serviceable battery and instructed me to have my vehicle serviced at the car dealership. When I told him I couldn't get the vehicle to the dealership because the battery was dead, he told me about a battery reset button in my vehicle that would provide an auxiliary charge to the battery that would enable me to start my car. It did, and I was able to drive my vehicle to the dealership for service! Rashad then assured me that the fee I paid for a battery replacement would be fully refunded. The staff at Instant Car Fix truly deserves all of the 5-Star reviews they've received - the service they provide is outstanding!

Star Star Star Star Star

Wonderful. I can't speak anymore highly of him. He explained everything he did, was polite and respectful. He went above and beyond. I recommend him to anyone. I'm so thankful He was able to fix my AC. I didn't realize just how insufficiently it was until I felt cool air. Thank you again

Star Star Star Star Star

Excellent and expert troubleshooting by Mike & Tiearra of Indy 1 Mobile Mechanics. The came on a Sunday to evaluate a brake light on my dash. They did both electronic and mechanical evaluation including jacking my car up and looking all throughout the brake lines. Very impressed with their detailed approach and trustworthy recommendations. Plan to use them in the future for additional mechanical needs for our vehicle. And they came out on a Sunday afternoon after I submitted the night before online to InstantCarFix. So very prompt and excellent service on a weekend!

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Cars we service

Audi car

Audi

Chrysler car

Chrysler

Daewoo car

Daewoo

Fiat car

Fiat

Genesis car

Genesis

GMC car

GMC

Hummer car

Hummer

Hyundai car

Hyundai

Mazda car

Mazda

Mini car

Mini

Nissan car

Nissan

Ram car

Ram

Scion car

Scion

Smart car

Smart

Suzuki car

Suzuki

Tesla car

Tesla

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