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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
Star Star Star Star Star

Very easy to submit a repair request. Like the wide list of repairs that you can get done while sitting at home. Reasonably priced too. So far the mechanics I came across , from InstantCarFix, are found to be very experienced and courteous. I have been using InstantCarFix for the past two years. I also noticed that the job is done timely too, without extended delays

Star Star Star Star Star

I needed my alternator and serpentine drive belt replaced. The mechanic showed up on time, was polite, and got the job done! The pricing was reasonable and my car was fixed in my driveway. Will absolutely go back to this company for my next car repair :)

Star Star Star Star Star

I’m extremely satisfied with the service. The mechanic arrived on time and was very kind and knowledgeable. He worked efficiently and explained everything clearly so I knew exactly what was being done. The whole process was smooth and the repair was completed quicker than I expected. Instant Car Fix definitely earned my trust.

Star Star Star Star Star

This is my first time using Instant Car Fix and I had great experience. Lower radiator hose on my Honda pilot gave up and I lost all the coolant. I scheduled an appointment the same day and Mike and his co-worker came around 6pm. They both worked hard and completed the job successfully and that too during a very cold and windy evening. I am satisfied at the professionalism and quality of work. I will definitely use their service again.

Star Star Star Star Star

Had my vehicle start to overheat big-time while driving to the airport for a short trip recently. Was able to get into a parking garage but had check engine light on and smoke coming from under the hood.. Took careful note of parking location, used a CE light reader to get at least a starting point for the mechanic, left the hood unlatched, and contacted InstantCarFix the next day. ICF completed both a diagnostic visit and a repair visit to my car while I was away so I came back to a working vehicle. Cannot say enough about this service!!!

Star Star Star Star Star

I’m so glad I decided to give Instant Car Fix a try. The mechanic who came out was knowledgeable, polite, and very efficient. He showed up right on time, fixed the issue, and made sure everything was perfect before leaving. My car is running smoother than ever. I’ll definitely be recommending this service to my friends and family.

Star Star Star Star Star

Had a dead battery, and had a 4 hour drive the next morning. They came out to me last minute and was done in less than an hour. Great service, very friendly, would 1000%! Prices are great saved a couple hundreds!

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Star Star Star Star Star

Pre purchase inspection: The Mechanic was on time, quick and very informative. The customer service rep found me a mechanic last minute and he prevented me from making a bad expensive purchase. Would use again

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Cars we service

Acura car

Acura

Audi car

Audi

Buick car

Buick

Cadillac car

Cadillac

Dodge car

Dodge

Fiat car

Fiat

Genesis car

Genesis

Lincoin car

Lincoin

Mercedes Benz car

Mercedes Benz

Mini car

Mini

Pontiac car

Pontiac

Saab car

Saab

Scion car

Scion

Smart car

Smart

Volkswagen car

Volkswagen

Volvo car

Volvo

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