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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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Instant Car Fix provided a very professional experience. The mechanic arrived on schedule and did a careful inspection before starting any work. He explained the issue clearly and handled the repair with attention to detail. I appreciated that he tested everything thoroughly afterward. Being able to get this done at home saved me time and effort.

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Instant Car Fix did a great job all around. Quick and easy communication to set up an appointment. The mechanic finished the job right on schedule with no issues. Great experience at a fair price. I highly recommend.

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Had a dead battery, and had a 4 hour drive the next morning. They came out to me last minute and was done in less than an hour. Great service, very friendly, would 1000%! Prices are great saved a couple hundreds!

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The mechanic was amazing. He arrived right on schedule, got straight to work, and completed the repair without any problems. He was friendly, knowledgeable, and left everything clean when he was done. Truly a great experience.

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I really appreciate the technicians responsiveness and willingness to explain to me what he was doing and how the repair was progressing. My family and I are incredibly thankful for this service and are extremely satisfied with the repair. Thank you!

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Instant Car Fix provided outstanding service. The mechanic arrived on time, communicated clearly, and worked patiently through the repair. I never felt rushed, and he made sure the issue was fully resolved before finishing. The entire process felt honest and smooth. Being able to get my car fixed at home was a huge benefit. I’m very happy with the service and would confidently use it again..

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Instant Car Fix handled my repair with so much care and professionalism. The mechanic arrived on time, looked over the issue slowly and carefully, and explained everything in a way I could understand. I appreciated that he didn’t rush and made sure the repair was done correctly. The convenience of having the service done in my driveway made the whole experience stress-free. I’m honestly impressed with their work and would trust them again any day.

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Very happy with this service. Able to book an appointment for the next day. Jose was friendly, knowledgeable and went the “extra mile” to get us on the road the same day. Price was way better than I expected. Would definitely use Instant Car Fix Again.Thanks Jose !

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Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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Cars we service

Alfa Romeo car

Alfa Romeo

Audi car

Audi

Buick car

Buick

Chrysler car

Chrysler

Fiat car

Fiat

Geo car

Geo

Honda car

Honda

Hyundai car

Hyundai

Isuzu car

Isuzu

Mazda car

Mazda

Mitsubishi car

Mitsubishi

Nissan car

Nissan

Porsche car

Porsche

Scion car

Scion

Tesla car

Tesla

Volkswagen car

Volkswagen

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