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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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I have used instant carfix to address some of the pressing issues with my van. I was impressed with the experience I had. Prompt responses : Helped a lot in scheduling as per my varied needs. User friendly service: both mechanic, customer representative were courteous and didn’t upsell anything to me. Quality: Well defined set of services and upfront pricing made my experience hassle free. They didn’t upsell anything. Mechanic identified the root issue with my timing belt and did an excellent repair work. Overall excellent experience on quality, comfort and competitive pricing! Keep up the good work!

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After hearing a strange noise from my brakes, I contacted a mobile mechanic. He arrived at my home, inspected the brakes, and replaced the worn-out pads efficiently. Now, my car drives smoothly, and I didn't have to spend hours at a shop.

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Called them and set up the appointment at 8:30,by 10:30 they had sent someone out to fix my tires. He was nice,polite and friendly. Even as cold as it was with feel like temps at 5°. I am highly impressed. I will definitely use them again and tell my family and friends about them. Thank you "Instant Car Fix" you are really living up to your name. Well done 👏

Star Star Star Star Star

This is the first time I have used a mobile mechanic service and I was very happy with Instant Car Fix. The mechanic, Jeremy, was great. He identified the problem, acquired the appropriate parts and was back the next day to install them. I was also happy with the online Customer Service representative that I dealt with. All in all, a great experience and I will definitely be using them again.

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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The shocks on my F350 dualy needed replaced. The mechanic came to my place and completed the work. He was on time and very courteous and professional. The work was performed on time in a professional manner and I am extremely satisfied with the results. Would highly recommend them.

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Wonderful service- I would highly recommend!!! Our Honda’s starter went out on us on a Sunday. After it proved too much for us to self fix, I posted a project on Yelp- I’m so glad Instant Car Fix reached out. With a few communications back and forth we had everything lined up for servicing Monday. There was great day-of communication as well, which was helpful as my car was not close to home. The service tech was very nice and when we discovered that we (the owners) had bought the wrong replacement part, Instant Car Fix was able to source and get the right one to complete the service same day. Completely happy with communication, prices and convenience.

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Sergio has been the best mechanic I've had in a long time! On time, friendly, polite , very professional and knowledgeable. Sergio changed my brakes and rotors on my Acura RDX. He explained everything he was doing, showed me tthe parts that were bad. I liked Sergio's honesty as another mechanic, fews days before told me I needed more work on my car then I obviously did need. I would highly recommend Sergio! Good and honest mechanics are hard to come by. I definitely would recommend Sergio. I will be calling again! Thank You, Sergio!

Star Star Star Star Star

Great experience with Instant Car Fix office and Mechanic. Mechanic was very thorough and explained in details the work he will be performing, he did a great job for 40k service on my car. Dealer quality service in my own driveway for less than dealership cost.

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Cars we service

BMW car

BMW

Chrysler car

Chrysler

Ford car

Ford

Genesis car

Genesis

Isuzu car

Isuzu

Jaguar car

Jaguar

Kia car

Kia

Lincoin car

Lincoin

Mercedes Benz car

Mercedes Benz

Mercury car

Mercury

Mini car

Mini

Pontiac car

Pontiac

Ram car

Ram

Smart car

Smart

Suzuki car

Suzuki

Tesla car

Tesla

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