Locations we Service?

Sergio arrived early. He was professional and courteous. I was pleasantly surprised to receive photos of the old parts, He advised me that the next service repair should be the rotors. I will ask for him personally in the future.

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

I used the Instantcarfix oil change service today. It was very convenient. Team was very professional and helpful. Oil got changed in time, where I was able to do other stuff. Saved me the wait time in the service shops which can be in hours sometimes. Super happy to find this and I will be using it for my future car services. If you are reading this and need a service, you must try it.

I cannot recommend this place enough! Especially as a female! Not only was I treated with respect, the mechanic spent time with me to explain things! He went, what I would consider, above and beyond!!! I would use this guy as my mechanic for the rest of my life! If somebody could contact me so that I can give him a tip I would greatly appreciate it I'm going to try to get in touch with them right now. Thx again. It's rare that you go to a mechanic and don't feel bent over!!! 5☆☆☆☆☆5☆☆☆☆☆5

What I appreciated most was how professional and calm the entire visit felt. The mechanic inspected the car thoroughly and explained what was wrong without using confusing terms. He completed the repair carefully and double-checked his work before leaving. Everything was done right in my driveway, which made the experience extremely convenient. It felt honest, efficient, and well organized from start to finish.

When my car wouldn't start in my garage, I scheduled an appointment with Instant Car Fix to have my battery replaced. On the day of my appointment, Rashad called me to inform me that my vehicle has a non-serviceable battery and instructed me to have my vehicle serviced at the car dealership. When I told him I couldn't get the vehicle to the dealership because the battery was dead, he told me about a battery reset button in my vehicle that would provide an auxiliary charge to the battery that would enable me to start my car. It did, and I was able to drive my vehicle to the dealership for service! Rashad then assured me that the fee I paid for a battery replacement would be fully refunded. The staff at Instant Car Fix truly deserves all of the 5-Star reviews they've received - the service they provide is outstanding!

Instant Car Fix made my day so much easier. The mechanic was friendly and professional, and he explained the problem clearly before starting the repair. The work was done right in my driveway, and I didn’t have to miss any work or arrange a ride. Everything was done with care, and the final results were excellent. I’ll happily use them again whenever I need car help.

John Sharp worked so tirelessly on a rather difficult job of installing a new fuel pump on my 2005 mustang and did not give up till the job was complete. I so appreciated the professionalism and prompt next day service also.

I’m very happy with how Instant Car Fix handled my repair. The mechanic was friendly, patient, and walked me through the process step by step. He made sure I understood what needed to be done and why. The repair was completed with care and tested afterwards. It was great not having to go to a shop or wait in line. The service felt smooth from start to finish. Highly recommended.