Locations we Service?

I’m happy with the service I received. The mechanic was respectful, professional, and very thorough. He explained what needed to be fixed and why, then completed the repair carefully. He made sure everything was working properly before packing up. The experience felt smooth and reliable, and I appreciated the convenience of mobile service.

Great customer service and reasonable prices. I got brake changed and CV axle repaired. Mentioning this so you know there capabilities of working on maintenance and major repairs. I will continue to use their services. Do not hesitate to use their services. Highly recommend it!

Booking was super easy, and the mechanic arrived on time. He was professional, explained everything clearly, and didn’t rush through the job. This kind of honest, high-quality service is rare these days. Will definitely be using Instant Car Fix again.

I requested a Pre-purchase Inspection and I'm glad I did. I also added the expedited service. This isn't mandatory but I was on a short availability window. Lucy called and connected me with the mechanic and Bryan followed up afterwards. The mechanic wrote a detailed report, and took pictures. I wish I would have had a PPI done on previous vehicles. For me, it's worth the investment. It's better to spend a little and find out a lot versus spending a lot later because you knew very little.

The water pump went bad on our car, found instant car fix. Easy to schedule a repair and had it replaced on a Sunday and didn’t have to tow the vehicle or wait for the slow repair shops. I felt the pricing is more than fair for this service. You get a live quote when scheduling. Thanks instant car fix!!! 👍👍👍 I would recommend this to anyone, even if you know how to fix your own vehicle

Instant Car Fix did a wonderful job. The mechanic arrived as scheduled, checked everything carefully, and made sure I understood the repair details. He didn’t rush through the work and made sure everything was functioning perfectly before leaving. The whole process felt convenient and professional. I’m very satisfied with their service and would definitely call them again.

I’m very pleased with how everything went. The mechanic was respectful, knowledgeable, and took the time to understand the issue properly. He explained the steps clearly and made sure I felt comfortable before moving forward. The repair was completed efficiently, and my car has been running smoothly since. The convenience alone makes this service worth it.

Quick and easy experience. Loved that I didn’t have to leave my home. Scheduled late on a Wednesday for the next day. Had to wait for the parts to be delivered so my service was delayed a few hours (my fault for scheduling so late) but the company had great communication and updated me with an eta. Will be using again.

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.