Locations we Service?

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Booked a mobile inspection through Instant Car Fix and it couldn’t have been more convenient. The mechanic came straight to my home, was professional, and walked through everything clearly. Perfect option if you’re buying a car sight unseen like me due to circumstances. Thank you Ryan B.

The mechanic who came out was amazing and was there within an hour. I was across the street using the restroom and grabbing some to eat for my daughters when he called and said he had arrived. I walked back to my truck and he finish the job within minutes and I was so grateful because it couldn’t been worse. Will definitely use them again if I needed it. Thank you instant fix

Unlike some shops that push unnecessary repairs, the mechanic from Instant Car Fix was honest and only recommended what was needed. He even showed me the old parts and explained everything in detail. Trustworthy and highly skilled!

Mechanic showed up on time, and he was very courteous and knowledgeable. He was able to put a fuel system together when someone else had taken in apart. I recommend this company for any mobile mechanic work you might need!

I used the Instantcarfix oil change service today. It was very convenient. Team was very professional and helpful. Oil got changed in time, where I was able to do other stuff. Saved me the wait time in the service shops which can be in hours sometimes. Super happy to find this and I will be using it for my future car services. If you are reading this and need a service, you must try it.

I had a smooth and stress-free experience from beginning to end. Scheduling was simple, communication was clear, and the mechanic arrived exactly as planned. He took his time diagnosing the issue and explained the repair in a way that made sense. The work was done carefully and professionally. Not having to go to a shop or wait around saved me a lot of time. Overall, this felt like a very reliable and customer-focused service.

There is no doubt about the advantages of sitting at home and getting your car serviced. No need of begging for loaners and thinking about precise time when you need to drive to the repair shop to not conflict with meetings. The technician was really professional explained all my questions and even found out a axle problem that i would not have not until disaster would have struck. Both Gaurav and Rajeev (owners) are amazing people to talk to and have a wealth of information about servicing diff kinds of cars/suvs. Lastly prices are very very reasonable and booking can be done online completely. They have a very seamless web page and you can also look at the history of all servicing done. Highly recommended !

Fast response, good communication via text, and very friendly and efficient mechanic. My mechanic was Sergio and he was phenomenal. My vehicle wouldn't start or jump start and needed a new battery. The reviews for this business were excellent and as law enforcement, I research things very thoroughly to avoid possible scams. I also compared prices with past battery costs and past dealer costs. Your company is fairly priced and efficient, and I very much appreciate that it is available for cars to be serviced at home or another location. It saved me a tow and a trip to the dealer for what was a straightforward issue to fix. I will definitely use the company again and I also did a Facebook post and tagged y'all 😊