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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
Star Star Star Star Star

I needed my alternator and serpentine drive belt replaced. The mechanic showed up on time, was polite, and got the job done! The pricing was reasonable and my car was fixed in my driveway. Will absolutely go back to this company for my next car repair :)

Star Star Star Star Star

Great customer service. Have no complaints. Received a Check Engine Diagnosis and wish I would’ve called them sooner. It would have saved me time and money. The owner and mechanic was well knowledgeable and provided the excellent customer service.

Star Star Star Star Star

I had a great experience with the company! The mechanic was so patient and really took the time to explain what needed to be fixed. He even went out of his way to share how the other mechanic had taken advantage of me. I really appreciated his honesty and support!

Star Star Star Star Star

The experience with Instant Car Fix was excellent from start to finish. The mechanic was friendly, professional, and clearly experienced. He inspected my car carefully and explained the issue in simple terms. The repair was done with attention to detail, and he made sure everything was running perfectly before leaving. The convenience of mobile service made everything so much easier. This service truly deserves 5 stars

Star Star Star Star Star

I requested a Pre-purchase Inspection and I'm glad I did. I also added the expedited service. This isn't mandatory but I was on a short availability window. Lucy called and connected me with the mechanic and Bryan followed up afterwards. The mechanic wrote a detailed report, and took pictures. I wish I would have had a PPI done on previous vehicles. For me, it's worth the investment. It's better to spend a little and find out a lot versus spending a lot later because you knew very little.

Star Star Star Star Star

Chris Sammy’s, fixed my car quickly and efficiently, completing the work faster than I expected. The quality of the repair was excellent, and they were very professional and friendly throughout the process. I highly recommend them to anyone looking for a reliable and fast mechanic. Will definitely return for future needs!"

Star Star Star Star Star

I had Michael come all the way from Baltimore to Newark. Delaware to fix my far I was up and running within the hour knew exactly where and how to fix the problem and saved me tons of money on parts and labor

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Star Star Star Star Star

My car started making a terrible screeching noise, and I was worried I’d be stranded. Instant Car Fix sent a mechanic the same day who found out my serpentine belt was about to snap! He replaced it on the spot, and now my car is running like new. Absolute lifesaver!

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Cars we service

Acura car

Acura

Buick car

Buick

Cadillac car

Cadillac

Chevrolet car

Chevrolet

Daewoo car

Daewoo

Dodge car

Dodge

Eagle car

Eagle

Ford car

Ford

Honda car

Honda

Mercury car

Mercury

Nissan car

Nissan

Porsche car

Porsche

Saab car

Saab

Saturn car

Saturn

Suzuki car

Suzuki

Toyota car

Toyota

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