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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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Greg Mechanic showed up on time got straight to work. He did the job and did it well he double checked his work and walked me through what he did and explained everything very well. He’s a great mechanic very nice and respectful to me and my truck. He got the job done in a good timely manner. Easy to talk to all around great guy. I would definitely call on him again if i ever need another mechanic. Everything seems to be working great even got my cleaning exhaust filter working somehow and It’s the first time i have seen that notification show up and I have had the truck for about a year. He even gave me a few tips on how to keep my injectors clean of soot and how to keep them spraying evenly. Thank you man. GREAT WORK!!!

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Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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Instant Car Fix will solve your car repair issue quickly and conveniently wherever your car is. My car wouldn't start at home. Avoiding the headache of having the car towed to a repair shop, the Instant Car Fix mechanic repaired my car expertly in my garage. He did a full diagnostic and determined the issue. He was personable, professional, and repaired my car quickly advising me what he was doing all the way. I highly recommend contacting Instant Car Fix to get your car repair done right and done conveniently. You'll be delighted.

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Instant Car Fix made the repair process very easy. The mechanic arrived when expected and took a careful look at the problem before starting. He explained the repair clearly and worked steadily through the job. The service felt honest and professional from start to finish. Being able to stay home while my car was fixed was incredibly convenient.

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Came out when scheduled and completed work in a timely manner. Have a classic car and the battery is under the back seat. Tried a lot of mechanics that said they could install the new battery. None of them showed up. Thank you Instant Car Fix for sending a knowledgeable mechanic, he was kind and professional.

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The gentleman that worked on getting me a mechanic was very nice, efficient and communicated well. He kept me informed as as to when the mechanic was coming. Then when he would be arriving. Eli drove a long way to get here, but he immediately went to work until he accomplished the request. We were very pleased with his professionalism and efficiency. Thank you Instant Car Fix for your service.

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Scheduling with the mobile mechanic was a breeze. He arrived promptly, explained the necessary repairs in simple terms, and completed the work efficiently. I appreciate the transparency and professionalism.

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I was out of town, in a pinch, and all of the other shops had been booked up. Instant Car Fix gave me a quick call back with a plan of action and quote. I put the car in a nice quiet place and they saved me. I was able to meet my deadline and get back on the road for my next appointment in Pennsylvania that night. Instant Car Fix was very professional and recommend them in a pinch. ++ !

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Instant Car Fix is one of the most convenient services I’ve ever used. I booked online, got an immediate confirmation, and the mechanic arrived on the exact time I selected. He worked quickly but carefully and made sure to double-check everything before leaving. It honestly felt like having a personal mechanic. My car is running perfectly again, and the whole process was completely stress-free.

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Ford

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Kia

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Lexus

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Mazda

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Mercury

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Mitsubishi

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Oldsmobile

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Porsche

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Saab

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