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Instant Car Fix provided fantastic service. The mechanic was very thorough in his inspection and made sure I understood the issue before starting the repair. He worked with great care and didn’t rush anything. The entire process felt simple and convenient, especially because everything was done in my driveway. This is exactly the kind of service I like—honest, reliable, and easy. Definitely a 5-star experience

These guys are amazing I booked an appointment with them for a different date, but they texted me saying we have the parts and can come over the same day in the evening and can do the service. They are that fast and reliable service I ever seen. The mechanic who came over for the service is real good, I feel bad about not have the space he need to do the service as I don’t have the drive way so need to park in parking spaces which I have. But the mechanic took the challenge and did it anyway, sorry guys.

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

My car wouldn’t start, and I needed it fixed ASAP. I booked a same-day service, and within a few hours, the mechanic arrived and diagnosed a bad battery. They replaced it on the spot, and I was back on the road. Super convenient!

I used this service for the first time today and I will definitely use them again. It was fast, easy and reasonably priced. The mechanic explained everything he was doing and gave me some helpful hints for things I could do myself. It was so much nicer than having to make an appointment, drive to a repair shop and then wait until they could get to my car. I’m a very happy customer.

Hired them via recommendation from few friends. They helped me fix coolant issue for which the dealership charged me several thousand dollars. Very honest and upfront on the cost and estimates. They even went above and beyond to get the work done asap. Highly recommend them

Germaine was awesome. He came 20 minutes early, was extremely helpful and friendly. Was able to look through and find potential issues. Was head over heels better than the other company that came out to look at. Totally recommend

I recently took my car to Instant Car fix for some maintenance work, and I must say, I'm thoroughly impressed. Not only was the staff friendly and professional, but they also went above and beyond to explain the issues with my car and the repair process. The service was completed in a timely manner, and the final cost was reasonable compared to other shops in the area. My car is now running smoothly, thanks to the expertise of the mechanics at Instant Car fix. I highly recommend them for anyone in need of reliable car repair services.!

I cannot recommend this place enough! Especially as a female! Not only was I treated with respect, the mechanic spent time with me to explain things! He went, what I would consider, above and beyond!!! I would use this guy as my mechanic for the rest of my life! If somebody could contact me so that I can give him a tip I would greatly appreciate it I'm going to try to get in touch with them right now. Thx again. It's rare that you go to a mechanic and don't feel bent over!!! 5☆☆☆☆☆5☆☆☆☆☆5