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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
Star Star Star Star Star

Instant Car Fix made everything so easy. The mechanic arrived on time, took a careful look at the problem, and explained everything clearly. He worked steadily and made sure the repair was done correctly. I appreciated his professionalism and attention to detail. Having my car fixed right at home saved me a lot of time. This service deserves a full 5 stars.

Star Star Star Star Star

I’m very pleased with how everything went. The mechanic was respectful, knowledgeable, and took the time to understand the issue properly. He explained the steps clearly and made sure I felt comfortable before moving forward. The repair was completed efficiently, and my car has been running smoothly since. The convenience alone makes this service worth it.

Star Star Star Star Star

I am so happy with the service from this company. Jacob Miller, the mechanic, was great. He was here early and got the job done quickly. I would highly recommend using Instant Car Fix for mechanic work.

Star Star Star Star Star

10 Minutes and Sergio had my splash shield back on! Excellent service, especially since I might have had to tow the car to a shop for a minor issue. I am very happy with the communication and the ease of booking a mechanic at my apartment!

Star Star Star Star Star

This was my first time ever requesting a mobile mechanic and glad I did. I normally do my own work but didn't have the time to replace the alternator. I contacted Instant Car Fix and they had a mechanic at my house less than 2 hours. The mechanic, Sergio, was thorough and quick. Before leaving, he also tested the voltage and made sure everything was working as needed. Pricing and service were both great. I would definitely hire them again.

Star Star Star Star Star

Instant Car Fix made the repair process very easy. The mechanic arrived when expected and took a careful look at the problem before starting. He explained the repair clearly and worked steadily through the job. The service felt honest and professional from start to finish. Being able to stay home while my car was fixed was incredibly convenient.

Star Star Star Star Star

The Mechanic Matt that came to do our car was excellent. He deserves a 5 star rating he was professional, time efficient, knowledgeable and an expert mechanic. I will tell my friends about Instant Car Fix and about Matt the Mechanic.

Star Star Star Star Star

Instant Car Fix provided outstanding service. The mechanic arrived on time, communicated clearly, and worked patiently through the repair. I never felt rushed, and he made sure the issue was fully resolved before finishing. The entire process felt honest and smooth. Being able to get my car fixed at home was a huge benefit. I’m very happy with the service and would confidently use it again..

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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Cars we service

Cadillac car

Cadillac

Chrysler car

Chrysler

Daewoo car

Daewoo

Eagle car

Eagle

Jaguar car

Jaguar

Mazda car

Mazda

Mercedes Benz car

Mercedes Benz

Mercury car

Mercury

Mini car

Mini

Oldsmobile car

Oldsmobile

Plymouth car

Plymouth

Ram car

Ram

Smart car

Smart

Suzuki car

Suzuki

Tesla car

Tesla

Volkswagen car

Volkswagen

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