I’d give it a 4.5. The mechanic Manny gets a 5 star. He did an awesome job, quick, respectful, and easy guy to work with. Knew exactly what I wanted to do with the parts I purchased. The company themselves are a 4.5 only because they sent manny 2.5 hours away from his appointments and the time slots for availability weren’t in the window. So manny got here after 1 hour after the window I chose. When he told me what happened it sounded right because the company themselves said they only know he was on the way and everything is automated. Regardless, I’d use them again.
Nana Ama Kusi
Verified
My front brakes and rotors need to be replaced so I scheduled an appointment earlier in the week. I forgot to get the mechanic's name but he was on time, very professional and fast. I will definitely be using Instant car Fix again in the future.
Travis Sowers
Verified
Very friendly with excellent communication skills!! They got back to me almost right away with a quote and I was able to schedule the repair for the following morning, which was very helpful for someone like me who depends on their truck for work. Will definitely use them again!!
Lee Botkin
Verified
I was told by a shop I didn’t need rotors but my brakes were stuck. I called Instant Car Fix and a mechanic showed up and explained that with stuck calipers my brakes were constantly engaged and for sure heated my rotors and there was a high probability they were warped and explained that replacing the rotors along with the bad calipers and worn brakes is the only way to go and be safe. Don’t go with backyard mechanics or a shop that tells you different. If you brakes are stuck and overheating the rotor, be safe to yourself and other drivers Replace the rotors along with the calipers and brake pads. It’s a lot cheaper to replace rotors while it’s already being serviced than it is after it’s all back together. INSTANT CAR FIX IS NOT OUT FOR MONEY. THEY ARE OUT TO KEEP YOU SAFE. No shop would have explained all that. They would have waited for you to come back and spend more money on warped rotors. These guys are honest and professional and care about the safety of the customers and other drivers. THESE GUYS ARE THE ONLY WAY TO GO. 110% SATISFIED.
Stephen McDaniel
Verified
Amazing service. I work on my own car but had a cv axel stuck and was done trying to pry it out. I called them and paid ahead of time for service to be done the next day. The mechanic calls and shows up an hour later, which was even better. You can tell he had a lot of experience and tools because he got the axel out in 30 minutes, while it took me 6 hours and a lot of cuss words and got no where. Pricing was average if not cheaper . I feel like VA car and tire would have charged me double and I would have had to drop it off. Great experience, I will use them again if needed.