I’d give it a 4.5. The mechanic Manny gets a 5 star. He did an awesome job, quick, respectful, and easy guy to work with. Knew exactly what I wanted to do with the parts I purchased. The company themselves are a 4.5 only because they sent manny 2.5 hours away from his appointments and the time slots for availability weren’t in the window. So manny got here after 1 hour after the window I chose. When he told me what happened it sounded right because the company themselves said they only know he was on the way and everything is automated. Regardless, I’d use them again.
Vicki Sinnett
Verified
I used this service for the first time today and I will definitely use them again. It was fast, easy and reasonably priced. The mechanic explained everything he was doing and gave me some helpful hints for things I could do myself. It was so much nicer than having to make an appointment, drive to a repair shop and then wait until they could get to my car. I’m a very happy customer.
Susan Weatherby
Verified
This is the first time I have used a mobile mechanic service and I was very happy with Instant Car Fix. The mechanic, Jeremy, was great. He identified the problem, acquired the appropriate parts and was back the next day to install them. I was also happy with the online Customer Service representative that I dealt with. All in all, a great experience and I will definitely be using them again.
Eugemia Vinson
Verified
Ramon was so outstanding he made sure I was aware of the spark plugs and coil procedures and was very clean and also spoke Spanish and English made sure he cleaned up the work area and was neat wiping the area where he worked. Overall I would recommend his services to anyone. Excellent service
Terry Pietri
Verified
If you’re stuck and feel that you need a mechanic right away and in the Fairfax county this is for you! The mechanic that they send me was Sergio and he was really good and expert! He explained everything to me and provided the best opinion. I recommend the service and if you could ask for Sergio it’s a plus! The costumer service is the best and always communicating