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What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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After hearing a strange noise from my brakes, I contacted a mobile mechanic. He arrived at my home, inspected the brakes, and replaced the worn-out pads efficiently. Now, my car drives smoothly, and I didn't have to spend hours at a shop.

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The mechanic was absolutely stellar. He diagnosed the issue quickly, fixed the problem with confidence, and took the time to walk me through exactly what he did. He explained everything in a way that actually made sense, and you could tell he genuinely cared about making sure I understood the repair. His professionalism and willingness to go the extra mile made the whole experience smooth and stress‑free. Option 2 — More casual and personal This mechanic was awesome. Not only did he fix the problem, he actually took the time to explain what went wrong and how he solved it. You don’t get that kind of patience or honesty from everyone. He knew what he was doing, worked efficiently, and made sure I felt comfortable with the repair before he left. Easily one of the best experiences I’ve had with a mechanic.

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Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

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Instant Car Fix delivered exceptional service. The mechanic showed up prepared, explained what needed to be done, and handled the repair efficiently. He also checked a couple of other things just to make sure everything was running smoothly. It was a completely stress-free experience. I’ll be recommending this service to everyone I know.

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Very professional,very nice and polite . Wendell was the nice gentlemans name .he was a few minutes early he took his time explained everything in a way that was not complicated straight forward very nice young man thank you Wendell again

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Instant Car Fix delivered a great experience from start to finish. The mechanic showed up on time, checked the issue carefully, and explained everything in a straightforward way. The repair was done with care and attention to detail. I liked that he double-checked his work and made sure I was satisfied before leaving. It’s rare to find such convenient and reliable service. A true 5-star experience.

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The mechanic who came to fix my car was fantastic. He was polite, respectful, and clearly knew what he was doing. He explained the problem in simple terms and worked quickly to get everything fixed. I’m very happy with the service.

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Instant car fix is amazing Serigo the mechanic was very professional and friendly my appointment was on a Sunday he was on time I had front and back brakes done, the prize was great I'm very satisfied with the service and I would definitely use them again thank you GOD bless you 🙋

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Highly recommend! Alternator had my car dead in a parking lot an hour from home. They were able to get to us fast, the customer service was great, the mechanic was knowledgeable and professional, and they had us back on the road in no time! Car is running like it should again. 10/10

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