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Locations we Service?

Cities we service in SKAGWAY, AK

What Our Customers Are Saying

All Review
All
4.3 Reviews
Google
Google
4.5 Reviews
Facebook
Facebook
3.9 Reviews
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I had a very smooth experience using Instant Car Fix. The mechanic arrived on time and took a few minutes to listen carefully to the issue before starting any work. He explained what needed to be done in simple terms and worked carefully through the repair. Everything was tested before he left, and my car has been running perfectly since. Having the service done at home made everything much easier and stress free.

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First time using this service and it worked out great. The only issue I had was the time scheduled. Scheduled for 11 to 3 pm and mechanic showed up at 530pm. He was a bit behind schedule and I was getting a bit nervous, but once he arrived, he knocked out the job super quick and I'm back on the road again. Would use again if I need to. Thank you for the service.

Star Star Star Star Star

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

Star Star Star Star Star

Sergio was great and extremely helpful. He assessed my vehicle and gave me a thorough explanation of everything that needs to be fixed, and told me what was alright. He was very easy to work with - ask for him!

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Driver showed up during time window…once arrived he explained the whole process and took pictures along the way. Once the job was complete he mentioned the details of the completed work and showed me the like new wheel rim. The quality was excellent and it was a fair price. I would use the service again and recommend their work to others.

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Got my brakes and calipers changed and told them to check out the car to see if I need anything else fixed. My car is 8 years old and it feels like I'm driving it like it was the day I got the car. Can't thank Instant Car Fixed enough for their work! Highly recommend to anyone looking for a honest auto repair that has fair prices!

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Mechanic arrived earlier than scheduled with a phone call of course. Replaced the alternator promptly and also helped with some other small issues. I will definitely use this service again when needed. Thanks so much!

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The gentleman that worked on getting me a mechanic was very nice, efficient and communicated well. He kept me informed as as to when the mechanic was coming. Then when he would be arriving. Eli drove a long way to get here, but he immediately went to work until he accomplished the request. We were very pleased with his professionalism and efficiency. Thank you Instant Car Fix for your service.

Star Star Star Star Star

Greg the mechanic did an excellent job . He was extremely courteous and knowledgeable. Greg also recommended that i get new windshield wipers!! A job well done and if I could have him as a mechanic for other services he would be my choice. Always great service and extremely knowledgeable mechanics with Instant Car Fix. Thank you.!!

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Cars we service

Acura car

Acura

Chevrolet car

Chevrolet

Dodge car

Dodge

Geo car

Geo

GMC car

GMC

Honda car

Honda

Hummer car

Hummer

Jeep car

Jeep

Kia car

Kia

Mercedes Benz car

Mercedes Benz

Mercury car

Mercury

Nissan car

Nissan

Pontiac car

Pontiac

Ram car

Ram

Suzuki car

Suzuki

Volvo car

Volvo

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